To return a ABC Embroidery product: You must request an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number simply email us at firstname.lastname@example.org and request an RMA number. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. The RMA number, once received, must be written in a conspicuous place on the outside of the return parcel.
What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.
What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.
Returns for refund: must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
- Write the RMA number in a conspicuous place on the outside of the return parcel.
Send the package to:
ABC Embroidery - Returns
575 Weber Rd.
ABC uses professional embroidery equipment with a
top-of-the-line digitizing program to create custom
embroidery based on your colorized logo. You can also
choose from our large selection of stock designs to
customize an embroidered image with wording of your
ABC uses a technically-advanced screen-printing press
and professional design software to create clean, crisp
vector art that can be transferred onto your items
through screen printing.
Digital printing is ABC’s newest offering. We recently
invested in the latest digital equipment—a Roland
VersaCam 540—to create digital heat transfers, window
clings, stickers, banners and more. Come in and check out
our new capabilities that will help you further enhance your